Privacy Policy
Last updated: 1 November 2026
This policy explains how ASYNCBIZ (“AsyncBiz”, “we”, “us”), collects and uses personal information through asyncbiz.com, gms.asyncbiz.com and our gym management software (GMS).
1. Who we are
We are ASYNCBIZ, a sole proprietorship of Ashima Sapra, registered in India (Udyam Reg. No. UDYAM-DL-11-0177525). Contact: support@asyncbiz.com.
2. Information we collect
- Enquiries: when you contact us or book a demo, we collect your name, gym name, phone number, and optionally your email, city, number of members and message.
- Website: our hosting provider keeps standard technical logs (such as IP address, browser type and pages requested) for security and reliability. We do not use advertising trackers.
- Gym customers: gyms that use GMS store information about their members and staff, such as names, phone numbers, membership plans, payments, attendance and body assessments.
3. Gym member data: who owns it
Each gym owns the data it stores about its members and staff, and decides how it is used. AsyncBiz processes that data only to provide the GMS service to the gym, on the gym’s instructions. Each gym’s data is kept separate from every other gym’s data. Members with questions about their data should contact their gym first; we will help the gym respond.
4. Children
Gyms may store information about members under 18. The gym is responsible for obtaining a parent’s or guardian’s consent where the law requires it.
5. Health-related information
Body assessments (such as weight, body fat, muscle mass and measurements) are visible only to the gym and its authorised staff. We do not use them for advertising or share them for marketing.
6. WhatsApp messages
When a gym turns on WhatsApp messaging in GMS, messages are sent to its members through the WhatsApp Business Platform, provided by Meta. To deliver a message, a member’s phone number and the message content are shared with WhatsApp (Meta) and are subject to WhatsApp’s own terms and privacy policy. A member receives messages only after agreeing to receive them, for example when joining or renewing. Messages are limited to useful gym updates such as fee and renewal reminders, timing changes and announcements. The gym is responsible for recording each member’s consent. Any member can ask to stop messages at any time, and we stop sending to that number once the gym updates the record.
7. How we use information
To respond to enquiries, provide and support GMS for our customers, keep our services secure, and meet legal obligations. We do not sell personal information.
8. Sharing
We use service providers for hosting, databases, email, payment processing and messaging, who process data only on our instructions. These include Meta (WhatsApp) for message delivery. Some providers may process data on servers outside India. We may disclose information if required by law.
9. Retention
We keep enquiry data for as long as needed to follow up and for our business records. Gym customer data is kept while the gym uses GMS. When a gym stops using GMS, we return or delete its data within 60 days of its written request, except records we must keep under applicable tax or other laws.
10. Your rights and deletion requests
You can ask us to access, correct or delete your personal information by emailing support@asyncbiz.com. We will respond within 30 days and as required by applicable law, including India’s Digital Personal Data Protection Act, 2023.
Grievance contact: Ashima Sapra, support@asyncbiz.com.
11. Security
We use encrypted connections (HTTPS), access controls so staff see only what their gym allows, and separation of each gym’s data. No system is completely secure, but we work to protect your information. If we become aware of a personal data breach affecting a gym’s data, we will notify the gym without undue delay.
12. Governing law
This policy is governed by the laws of India.
13. Changes
We may update this policy. The “Last updated” date above changes when we do.